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ARENCIA
Arencia Pore Melt Phyto PDRN Cleansing Balm Makeup Removing And Pore Care Cleanser With Ceramide And Hyaluronic Acid 90 Milliliters
This product will be available for sale in 2 weeks, but you can pre-order now to receive 10% discount!
Arencia Pore Melt Phyto PDRN Cleansing Balm Makeup Removing And Pore Care Cleanser With Ceramide And Hyaluronic Acid 90 Milliliters
Buyer Protection - Order delivered not as described? Full refund — guaranteed.
Earn 3% 🪙 Dropy Coins on every order
COD available to Maharashtra ₹499 – ₹2,489
Active Offers
Estimated delivery between October 10 and October 10.
Return, Refund & Cancellation Policy
Refund, Return & Cancellation Policy
Effective Date: September 14, 2026
Cancellation Policy
- Cancellation Window — Orders can only be cancelled within 24 hours of placing the order. After 24 hours, cancellation requests will not be accepted as the order enters our sourcing and shipping pipeline.
- Cancellation Refund — All cancellation refunds are issued as Dropy Store Credit only, not to the original payment method. Store credit has no minimum spend, no expiry, and can be used in full on any single order at dropy.in. If the customer requests a refund to the original payment method instead of store credit, a 5% processing fee will be deducted from the refund amount to cover payment gateway and administrative charges.
High-Value Orders (Above ₹10,000)
For orders above ₹10,000 where a partial advance payment is collected:
- Order cancellation is allowed only within 24 hours of placing the order.
- After 24 hours, the advance amount will not be refunded, as procurement of the product is initiated immediately.
Buyer Protection
Order delivered not as described? Full refund — guaranteed. If the product you receive does not match what is shown or described on dropy.in — including wrong product, different variant, missing components, or significantly different appearance — we will issue a full refund to your original payment method. No 5% processing fee. No store credit restriction. No questions asked. Simply send product images for verification to [email protected] or WhatsApp +91 98679 96311 within 3 days of delivery.
Return Policy
- Return Window — You have 3 days after receiving your item to report an issue.
- Return Eligibility — Returns are accepted only for products that arrive damaged, defective, or incorrect. Returns for personal reasons or change of mind are not accepted.
- Non-Returnable Items — The following categories cannot be returned under any circumstances: supplements, beauty products, personal care items, hygiene products, food items, perishable goods, gift cards, custom/personalized products, hazardous materials, flammable liquids or gases.
- Food Items — Returns are not accepted for food items. However, in rare cases where there is a genuine product quality concern, our team will assess and may offer reshipping as a resolution.
How to Report a Damaged/Defective/Wrong Item
- Email [email protected] or WhatsApp us at +91 98679 96311 within 3 days of delivery with your order number.
- Attach clear photos of the product from all sides showing the damage or defect.
- Attach an unboxing video clearly showing the issue.
- Include a short description of the problem.
- Our team verifies your submission against the packing video recorded for your order at dispatch.
- Once verified and approved, we will either send a free replacement or issue a full refund — at our discretion.
Return Shipping
- Damaged/Defective/Wrong items — Free. We arrange and pay for the reverse pickup.
- All other approved returns — Return shipping is borne by the customer.
- Items sent back without an approved return request will not be accepted.
Refund Policy
- For cancellations — Refunds are issued as Dropy Store Credit only by default. If the customer requests a refund to the original payment method, a 5% processing fee will be deducted from the refund amount to cover payment gateway and administrative charges.
- For damaged/defective/wrong items — After we receive and inspect your approved return, refunds are issued as Dropy Store Credit by default. If the customer requests a refund to the original payment method, a 5% processing fee will be deducted from the refund amount.
- For Buyer Protection claims — Full refund to original payment method. No processing fee. No store credit restriction.
- For delayed orders — If your order is not delivered within 30 days of the order date, you may request a full refund to your original payment method. No store credit restriction and no processing fee applies in this case.
- Refund Timeline — All refunds are processed within 7–10 business days after approval. Banks may take additional time to post it. If more than 15 business days pass after approval, contact us.
Policy Abuse
Dropy reserves the right to refuse service, reject return/refund requests, or restrict future orders for any customer found misusing the return, refund, or replacement policy. This includes but is not limited to: repeated false damage claims, frequent cancellations, filing chargebacks without contacting support, threatening or intimidating our team to force policy exceptions, posting or threatening to post false/misleading reviews or social media content to pressure a refund or return approval, spamming our support channels or public platforms, or any behaviour deemed fraudulent, defamatory, or abusive. In such cases, Dropy reserves the right to pursue appropriate legal action to protect its brand and business interests.
Return Address
Godown No. 7, Chawla Warehouse, Plot No. 44-9, Sector 18, Macfo Market, Vashi, Navi Mumbai, Thane, Maharashtra 400705. Please do not send purchases back to the manufacturer.
Contact
Email: [email protected] · WhatsApp: +91 98679 96311
Trusted by Customers
30-Day Easy Returns
Dedicated Customer Support
COD Available
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Real Customer Reviews
Ashutosh
This was perhaps one of the best supplements ive ordered online. Really affordable, delivered in 5 days and got a free gift will be ordering again so keep expecting me guys
Verified Buyer ✓
Renu Tupper
I will be shopping all that I need especially supplements and skincare from Dropy..I love Dropy..they r prompt n customer care is amazing n polite..not to mention the freebies..thanku Dropy
Verified Buyer ✓
Divit Raj Singh
100% authentic Vanicream Cleansing Bars and by the way Vanicream Products are considered one of the world's most gentle brands out there! Dropy India is just amazing the packaging was 100% secure amd kept these bars safe and the customer support is excellent!
Verified Buyer ✓
Parminder Kaur
It's non greasy and easily absorbed in the skin
Verified Buyer ✓
rekha dhawan
Lightweight Retinal Serum for a Smoother-Looking Complexion.
The Ordinary Retinal 0.2% Emulsion is a lightweight serum that fits easily into a nighttime skincare routine.
Verified Buyer ✓
Simran
Olly is a great brand
Olly is a great brand, and I was beyond pleased to be order this on Dropsy!
Verified Buyer ✓
Vicky Kumar
Bo 1 website for authentic product from india
Verified Buyer ✓
ritu saigal
I was amazed at how easy the whole process was and the fact that I have access to all the coveted products that are unavailable in India. The delivery was great too. Nicely packed and was sent a video too!!!
Add a captionVerified Buyer ✓
Anagha
Really happy with this purchase! Keeps my lips soft and moisturized for hours, and the vanilla scent is amazing. Genuine product, well-packed, and delivered on time. Will definitely order again from Dropy!
Verified Buyer ✓
ananya desai
Hydrating, glossy, beautiful berry tint.
Verified Buyer ✓
Sourabh Rathi
Great quality magnesium supplement. Easy to take and has helped with muscle recovery and better sleep. Genuine NOW Foods product, well packed, and delivered smoothly by Dropy
Verified Buyer ✓
NEHA KAPOOR
I've been taking these capsules daily, and my hair feels stronger and healthier with less breakage. Easy to take and a great addition to my daily routine.
Verified Buyer ✓
GAURAV BHAT
I've been using this toner regularly, and it has made a noticeable difference in my skin. It helps remove excess oil, minimizes the appearance of pores, and leaves my face feeling clean and refreshed without over-drying.
Verified Buyer ✓
Take an appropriate amount of the balm onto dry fingertips. Gently massage onto dry skin in circular motions to dissolve makeup and impurities. Add a small amount of lukewarm water to emulsify the balm into a milky texture. Rinse off thoroughly with water and follow with a water-based foam or gel cleanser as the second step of your double cleansing routine.
Sorbeth-30 Tetraoleate, Cetyl Ethylhexanoate, Isopropyl Palmitate, Propylene Glycol Dicaprylate/Dicaprate, Triethylhexanoin, Synthetic Wax, Isohexadecane, Ethylhexyl Palmitate, Ethylhexyl Pelargonate, Zea Mays (Corn) Germ Oil, Silica Dimethyl Silylate, Butyrospermum Parkii (Shea) Butter, Water, Sorbitan Sesquioleate, Diisopropyl Sebacate, 1,2-Hexanediol, Caprylic/Capric Triglyceride, Carthamus Tinctorius (Safflower) Flower Extract, Dextrin, Gardenia Florida Fruit Extract, Dimethyl Isosorbide, Arginine, Salicylic Acid, Ceramide NP, Sodium Hyaluronate, Hydrolyzed Hyaluronic Acid, Hyaluronic Acid, DNA (PDRN).
This South Korean cleansing balm combines effective makeup removal with gentle, skin-friendly care. It comes in a sturdy jar with a clever lid that houses a spatula, making application hygienic and convenient. Opening the product is simple: remove the plastic seal completely using the pull tab.The balm itself is milky white and firm even consistency in the tub, yet scoops easily. When applied to the skin, it warms up into a clear, oil-like consistency, similar to coconut oil. It spreads smoothly, dissolving makeup, sebum, and impurities without tugging. Rinses cleanly with lukewarm water, leaving no oily residue. Unscented and gentle, it's suitable for sensitive skin and daily use.Ingredients & Benefits:- Oils & Emollients like Cetyl Ethylhexanoate, Isopropyl Palmitate, Corn Germ Oil, and Shea Butter soften skin while efficiently breaking down makeup and sebum.- Botanical Extracts including Camellia Sinensis, Centella Asiatica, Artemisia Princeps, and Gardenia Flower extract provide antioxidants, soothing effects, and anti-inflammatory benefits.- Hydrators & Skin Repair Agents such as Panthenol, Sodium Hyaluronate, Hydrolyzed Hyaluronic Acid, Ceramide NP, and Beta-Glucan maintain moisture, support the skin barrier, and prevent dryness.Gentle Enzymes like Papain and Bromelain help break down dead skin cells, contributing to smoother, brighter skin over time.- Stabilisers & Protectants ensure freshness and prevent oxidation of the oils, extending shelf life.Performance:This balm removes all types of makeup, including waterproof formulas, while also melting excess sebum and blackheads. It leaves skin feeling soft, clean, and hydrated, without any greasy residue. Its gentle formulation is suitable for combination, sensitive, and dry skin types.Pros:User-friendly packaging with spatula storage.Firm but melt-on-contact texture.Efficient makeup, sebum, and impurity removal.Hydrating, unscented, and gentle.South Korean formulation with high-quality ingredients.
I honestly love Arencia products. My favorite so far is pore melting oil wash, but this cleansing balm is coming right next to it!It is very easy to use and really do just melts your makeup away, even the heavy evening look. At least for me, it only takes one application to get rid of everything. And then I just follow up with my standart skincare routine. At the end, I have clean, soft and moisturised skin that does not show any irritations and does not break out the next day.So, I absolutely love this cleansing balm and would be getting it again!!
This is one of those cleansing balms that immediately feels more like skincare than just a basic makeup remover. From the first use, the texture is what really stands out. It starts as a soft balm, but it melts down almost instantly into a silky oil that spreads effortlessly across the skin. You don't need much at all, and it glides easily without any tugging, which I especially appreciate around the eye area.In terms of performance, this does exactly what I want from a first-step cleanse. It breaks down foundation, sunscreen, and everyday buildup quickly, and you can feel everything loosening up without having to rub or go back over the same areas multiple times. For regular makeup days, it removes everything cleanly. With heavier eye makeup or waterproof mascara, I did notice it can take a little extra time or a second pass, but it still gets there.One thing I was paying attention to is how it behaves around the eyes, because that can make or break a cleansing balm for me. This one feels very gentle in that area and didn't cause any stinging or irritation when I used it to remove eye makeup. It still works best with lighter to moderate eye looks, but from a comfort standpoint, it's easy to use regularly without that "avoid the eye area" feeling some cleansers have.Once you add water, it emulsifies into that milky texture and rinses off easily. My skin doesn't feel stripped at all afterward, which is one of its biggest strengths. It leaves my skin feeling soft, balanced, and comfortable instead of tight or overly "clean."What I like most about this is how it fits into a routine. This doesn't cleanse like a face wash, it dissolves everything first so your real cleanser can actually work better. When I follow it with a second cleanse, my skin feels noticeably smoother and more refreshed compared to using a regular cleanser alone.I've also noticed over time that it helps keep things looking clearer overall, especially in areas where buildup tends to collect. It gives that "cleaned out" feeling without being aggressive, which makes it easy to use consistently even when my skin is leaning more sensitive.The formula feels very gentle. I didn't experience any stinging or irritation, and it works well even on days when my skin feels a little reactive or dehydrated. There's little to no scent, which makes it even easier to use regularly without it becoming overwhelming.The packaging is another highlight. The jar includes a spatula and even a place to store it, which is such a small detail but makes a big difference in daily use. It feels clean, organized, and easy to work into a routine.If there's one limitation, it's that this is best used as part of a double cleanse. On its own, it can leave a light, moisturizing film on the skin rather than that fully rinsed, squeaky-clean feel. I didn't find it heavy or greasy, but if you're used to a completely bare finish, you'll probably prefer following with a second cleanser for that extra-clean result.Overall, this is a really well-balanced cleansing balm that focuses more on comfort, hydration, and effective breakdown of makeup rather than that harsh, deep-clean feeling. It's especially good if you want something gentle that still does the job and leaves your skin feeling cared for, not just cleaned.
I absolutely love Korean skincare so when I came across this cleansing balm I couldn't wait to try it and it didn't disappoint! I double cleanse every evening and have been using this as my first cleanse to remove makeup and sunscreen.First of all the packaging is beautiful and feels really premium. I also appreciate that it comes with a spatula, which keeps everything much more hygienic instead of dipping fingers directly into the product.The balm itself starts off solid in the tub but quickly melts into a silky oil like texture once it warms on the skin. It effortlessly dissolved my makeup and SPF without needing lots of rubbing and it rinsed away nicely without leaving any greasy residue behind.One of my favourite things about it is that it's fragrance free. As someone with sensitive skin I much prefer skincare without strong scents, and I think this would work really well for sensitive or dry skin types. After cleansing, my skin felt clean, soft and hydrated rather than tight and dry.Overall I'm really pleased with this cleansing balm. The ingredients feel thoughtfully chosen, it performs exactly as expected and my skin has been loving the results. A lovely addition to a skincare routine, especially if you enjoy Korean skincare or double cleansing.
This cleansing balm is an absolute dream for dissolving heavy makeup, stubborn SPF, and daily impurities without stripping the skin's natural moisture barrier. The texture is beautifully rich yet melts instantly into a silky oil upon contact with the skin, breaking down waterproof mascara and deeply seated sebum in the pores with minimal effort.The star ingredient, PDRN, brings a noticeable level of cellular hydration and repair to the cleansing step. Instead of leaving the skin feeling tight or squeaky-clean, it rinses away completely clean with warm water, leaving behind a velvety, plump, and deeply nourished finish. It does an excellent job of softening the skin and clearing out congestion over time, making it a fantastic first cleanse in any evening routine. It does have a very rich formula, so those with extremely oily skin types will definitely want to follow up with a light water-based gel cleanser to ensure a perfectly balanced double-cleanse.
FAQs
Can cleansing balms clog pores?
When used correctly, a high-quality cleansing balm like this one effectively lifts excess oil and impurities from the pores. The key is to properly emulsify the balm with water and rinse thoroughly, or follow up with a secondary water-based cleanser to ensure no residue remains.
What is PDRN and why is it in a cleanser?
PDRN, or Polydeoxyribonucleotide, is derived from salmon DNA and is celebrated for its ability to support skin barrier repair and rejuvenation. Including it in a cleanser allows you to begin the process of strengthening and soothing your skin from the very first step of your routine.
Is this suitable for acne-prone skin?
Yes, this balm is designed to gently remove excess sebum and pollutants that can contribute to breakouts. Its nourishing ingredients help keep the skin balanced, which is essential for maintaining a healthy complexion without causing further irritation.
Are the products sold on Dropy authentic?
Yes, all products offered by Dropy India are 100% authentic. We source our inventory directly from the USA to ensure our customers receive genuine, high-quality beauty and skincare products.
Do I need to use another cleanser after this?
For the most effective results, we recommend using this balm as the first step of a double cleansing routine. Follow it with your preferred water-based foam or gel cleanser to remove any remaining impurities and leave your skin perfectly prepped for your skincare treatments.
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