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I'm from
I'm From Fig Soft Cleansing Balm Melts Makeup And Sunscreen For All Skin Types 3.38 Fluid Ounce
This product will be available for sale in 2 weeks, but you can pre-order now to receive 10% discount!
I'm From Fig Soft Cleansing Balm Melts Makeup And Sunscreen For All Skin Types 3.38 Fluid Ounce
Buyer Protection - Order delivered not as described? Full refund — guaranteed.
Earn 3% 🪙 Dropy Coins on every order
COD available to Maharashtra ₹499 – ₹2,489
Active Offers
Estimated delivery between October 11 and October 11.
Return, Refund & Cancellation Policy
Refund, Return & Cancellation Policy
Effective Date: September 14, 2026
Cancellation Policy
- Cancellation Window — Orders can only be cancelled within 24 hours of placing the order. After 24 hours, cancellation requests will not be accepted as the order enters our sourcing and shipping pipeline.
- Cancellation Refund — All cancellation refunds are issued as Dropy Store Credit only, not to the original payment method. Store credit has no minimum spend, no expiry, and can be used in full on any single order at dropy.in. If the customer requests a refund to the original payment method instead of store credit, a 5% processing fee will be deducted from the refund amount to cover payment gateway and administrative charges.
High-Value Orders (Above ₹10,000)
For orders above ₹10,000 where a partial advance payment is collected:
- Order cancellation is allowed only within 24 hours of placing the order.
- After 24 hours, the advance amount will not be refunded, as procurement of the product is initiated immediately.
Buyer Protection
Order delivered not as described? Full refund — guaranteed. If the product you receive does not match what is shown or described on dropy.in — including wrong product, different variant, missing components, or significantly different appearance — we will issue a full refund to your original payment method. No 5% processing fee. No store credit restriction. No questions asked. Simply send product images for verification to [email protected] or WhatsApp +91 98679 96311 within 3 days of delivery.
Return Policy
- Return Window — You have 3 days after receiving your item to report an issue.
- Return Eligibility — Returns are accepted only for products that arrive damaged, defective, or incorrect. Returns for personal reasons or change of mind are not accepted.
- Non-Returnable Items — The following categories cannot be returned under any circumstances: supplements, beauty products, personal care items, hygiene products, food items, perishable goods, gift cards, custom/personalized products, hazardous materials, flammable liquids or gases.
- Food Items — Returns are not accepted for food items. However, in rare cases where there is a genuine product quality concern, our team will assess and may offer reshipping as a resolution.
How to Report a Damaged/Defective/Wrong Item
- Email [email protected] or WhatsApp us at +91 98679 96311 within 3 days of delivery with your order number.
- Attach clear photos of the product from all sides showing the damage or defect.
- Attach an unboxing video clearly showing the issue.
- Include a short description of the problem.
- Our team verifies your submission against the packing video recorded for your order at dispatch.
- Once verified and approved, we will either send a free replacement or issue a full refund — at our discretion.
Return Shipping
- Damaged/Defective/Wrong items — Free. We arrange and pay for the reverse pickup.
- All other approved returns — Return shipping is borne by the customer.
- Items sent back without an approved return request will not be accepted.
Refund Policy
- For cancellations — Refunds are issued as Dropy Store Credit only by default. If the customer requests a refund to the original payment method, a 5% processing fee will be deducted from the refund amount to cover payment gateway and administrative charges.
- For damaged/defective/wrong items — After we receive and inspect your approved return, refunds are issued as Dropy Store Credit by default. If the customer requests a refund to the original payment method, a 5% processing fee will be deducted from the refund amount.
- For Buyer Protection claims — Full refund to original payment method. No processing fee. No store credit restriction.
- For delayed orders — If your order is not delivered within 30 days of the order date, you may request a full refund to your original payment method. No store credit restriction and no processing fee applies in this case.
- Refund Timeline — All refunds are processed within 7–10 business days after approval. Banks may take additional time to post it. If more than 15 business days pass after approval, contact us.
Policy Abuse
Dropy reserves the right to refuse service, reject return/refund requests, or restrict future orders for any customer found misusing the return, refund, or replacement policy. This includes but is not limited to: repeated false damage claims, frequent cancellations, filing chargebacks without contacting support, threatening or intimidating our team to force policy exceptions, posting or threatening to post false/misleading reviews or social media content to pressure a refund or return approval, spamming our support channels or public platforms, or any behaviour deemed fraudulent, defamatory, or abusive. In such cases, Dropy reserves the right to pursue appropriate legal action to protect its brand and business interests.
Return Address
Godown No. 7, Chawla Warehouse, Plot No. 44-9, Sector 18, Macfo Market, Vashi, Navi Mumbai, Thane, Maharashtra 400705. Please do not send purchases back to the manufacturer.
Contact
Email: [email protected] · WhatsApp: +91 98679 96311
Trusted by Customers
30-Day Easy Returns
Dedicated Customer Support
COD Available
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Real Customer Reviews
Ashutosh
This was perhaps one of the best supplements ive ordered online. Really affordable, delivered in 5 days and got a free gift will be ordering again so keep expecting me guys
Verified Buyer ✓
Renu Tupper
I will be shopping all that I need especially supplements and skincare from Dropy..I love Dropy..they r prompt n customer care is amazing n polite..not to mention the freebies..thanku Dropy
Verified Buyer ✓
Divit Raj Singh
100% authentic Vanicream Cleansing Bars and by the way Vanicream Products are considered one of the world's most gentle brands out there! Dropy India is just amazing the packaging was 100% secure amd kept these bars safe and the customer support is excellent!
Verified Buyer ✓
Parminder Kaur
It's non greasy and easily absorbed in the skin
Verified Buyer ✓
rekha dhawan
Lightweight Retinal Serum for a Smoother-Looking Complexion.
The Ordinary Retinal 0.2% Emulsion is a lightweight serum that fits easily into a nighttime skincare routine.
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Simran
Olly is a great brand
Olly is a great brand, and I was beyond pleased to be order this on Dropsy!
Verified Buyer ✓
Vicky Kumar
Bo 1 website for authentic product from india
Verified Buyer ✓
ritu saigal
I was amazed at how easy the whole process was and the fact that I have access to all the coveted products that are unavailable in India. The delivery was great too. Nicely packed and was sent a video too!!!
Add a captionVerified Buyer ✓
Anagha
Really happy with this purchase! Keeps my lips soft and moisturized for hours, and the vanilla scent is amazing. Genuine product, well-packed, and delivered on time. Will definitely order again from Dropy!
Verified Buyer ✓
ananya desai
Hydrating, glossy, beautiful berry tint.
Verified Buyer ✓
Sourabh Rathi
Great quality magnesium supplement. Easy to take and has helped with muscle recovery and better sleep. Genuine NOW Foods product, well packed, and delivered smoothly by Dropy
Verified Buyer ✓
NEHA KAPOOR
I've been taking these capsules daily, and my hair feels stronger and healthier with less breakage. Easy to take and a great addition to my daily routine.
Verified Buyer ✓
GAURAV BHAT
I've been using this toner regularly, and it has made a noticeable difference in my skin. It helps remove excess oil, minimizes the appearance of pores, and leaves my face feeling clean and refreshed without over-drying.
Verified Buyer ✓
Scoop an adequate amount onto dry hands using the included spatula. Massage gently onto a dry face in circular motions to dissolve makeup and sunscreen. Add a few drops of lukewarm water to emulsify the oil into a milky texture. Rinse thoroughly with lukewarm water and follow with a water-based cleanser if performing a double cleanse.
Ethylhexyl Palmitate, PEG-20 Glyceryl Triisostearate, Synthetic Wax, Sorbeth-30 Tetraoleate, Hydrogenated Poly(C6-14 Olefin), Triethylhexanoin, Cetyl Ethylhexanoate, Fragrance, PEG-10 Isostearate, Glyceryl Stearate, Eclipta Prostrata Extract, Tocopherol, Caprylic/Capric Triglyceride, Melia Azadirachta Leaf Extract, Lithospermum Erythrorhizon Root Extract, Water, Butylene Glycol, 1,2-Hexanediol, Fig Fruit Extract
I'm a huge fan of the I'm From brand, so I've slowly worked my way through quite a few of their products over the last year. Their rice line pulled me in first, and ever since then I've been curious about the fig collection. When I saw this cleansing balm finally show up on Dropy, I was immediately interested because cleansing balms are one of those products I'm oddly picky about.Some are too greasy, some leave a waxy film, and some somehow manage to remove makeup while also making your skin feel like it's been emotionally drained.This one landed in a really nice sweet spot.I was expecting a little pink spatula to be looking back at me when I opened it. I like little touches like that. Something about sticking my finger or hand, even if they are clean, into a jar of skincare always makes me wonder if I turned into a petri dish now. The texture starts out soft and smooth, almost like a sorbet balm, and it melts quickly once it touches warm skin. I use it as my first cleanse at night, especially on days when I've layered sunscreen, makeup, or just spent too many hours existing in Florida humidity. It breaks most things down without needing aggressive rubbing, which I appreciate around my eyes.I do say most because I did find with waterproof eyeliner and mascara it did start to break it down but still left behind some of the eye product. I found going in before or after with an cleanser made for eye area helped remove the leftover.What I like most is how clean it rinses. Once water hits it, it turns into that milky emulsion that Korean cleansing balms do so well. It doesn't leave behind a heavy coating or that weird slippery residue that makes you question if your face is actually clean or just moisturized confusion.The fig element gives it a slightly nourishing feel without being overpowering. My skin feels soft afterward instead of tight, which is usually my sign that a cleanser is doing its job without stripping everything away. It also plays nicely with a second cleanser if you double cleanse, which I usually do at night.At around $30, it sits in that "treat yourself skincare" category, but the quality feels consistent with the price. A little goes a long way, and it turns something as basic as washing your face into a more relaxing end-of-day ritual. If you already like the I'm From line, this feels very on-brand for them: gentle, thoughtful, and quietly effective.
I like how smoothly this balm removes sunscreen and everyday buildup without harsh rubbing. The texture feels luxurious and gentle while using it. It leaves my skin feeling refreshed and ready for the rest of my skincare routine.
I absolutely love this cleansing balm. It melts into the skin easily and does an excellent job breaking down makeup, sunscreen, and even waterproof products without a lot of rubbing. It makes washing my face so much easier and leaves my skin feeling clean without feeling stripped or greasy. I also appreciate that it comes with a little spatula, which makes it easy to scoop out the product without making a mess. I've had great experiences with other products from I'm From, and this fits right into my routine. It works beautifully as the first step of a double cleanse and leaves my skin feeling soft and ready for the rest of my skincare.
I am happy to report this I'm From Fig Soft Cleansing Balm does a terrific job at removing waterproof sunscreen and waterproof mascara which is exactly what I ordered this for as summer and pool time approaches. This cleansing balm comes in a tub that has a nicely designed scoop and lid that perfectly holds the scoop between uses as well as has a flat edge to easily scrape excess balm off the spoon if needed without making a mess.The balm texture is that of a velvety oil based balm. The oil melts immediately into the skin and glides across the skin effortlessly. It does a great job at dissolving waterproof sunscreen and makeup of all kinds into the oil which emulsifies together and rinses away. I did not feel this cleanser left any overly significant oily residue on my skin after rinsing but did feel I still needed to follow up with my normal second (non oil) based cleanser to ensure everything that was broken up fully rinsed away. Combined with my second cleanse this has impressed me. I did not feel I needed to rub my lid line as much to breakup all of the waterproof mascara which is appreciated as my 42 yo eyelids need do not need any extra tugging these days. This balm does contain fragrance, which I noted was fairly high up in the ingredient deck. While I usually try to avoid fragrance in my facial products due to redness and occasional reactivity tendencies (combo skin), I did not note any significant amount of fragrance in this cleanser as the scent is only a very light hint of fig. My skin has shown no signs of irritation, so it leaves me questioning if the amount used is still small as it is primarily extracts that follow fragrance on the list.I only needed about a pinky width amount of balm to cleanse my entire face so I find the $30 price very reasonable as this large 3.38oz tub will last me a really long time even with daily use. Overall a terrific first step cleanser that is a terrific choice for your double cleanse routine, especially if you wear waterproof makeup.
All my makeup that I wear is waterproof since I live in the desert and sweating is unavoidable.It's not easy to remove waterproof makeup, especially mascara, and often I rub my lashes so much trying to remove my mascara that I wind up pulling out a few lashes. On top of that, if I get one bit of cleanser in my eye, my eyes turn red and watery.This cleansing balm works so well for me, melting away my waterproof foundation, eyeliner, and mascara, while not causing any irritation to my eyes.The balm looks pretty enough to eat, and when making contact with skin, instantly melts into a velvety oil. It lathers up nicely and feels smooth and soft on my face. I like watching my makeup dissolve on contact with the cleanser and then easily wash off. I have oily skin, so I was worried that this might leave my skin too oily or shiny, but it did neither. I just got clean, soft skin.There's a tiny pink spatula to scoop up what is needed so that the rest of the cleanser is not contaminated, and the spatula fits comfortably into the jar. The lid pops open for easy access, so there's no struggle to turn a jar top with wet hands.Not much is needed to lather my face and remove all of my makeup, so this jar will last a while.I really love the feel of this balm in my fingers and well as on my face, and I'm most glad that I won't lose any more of my lashes due to trying to remove my makeup; this balm makes it easy
FAQs
How do I use the I'm From Fig Soft Cleansing Balm?
Use the provided spatula to scoop a small amount onto dry hands. Massage the balm onto your dry face in circular motions to break down makeup, then add lukewarm water to emulsify into a milky texture before rinsing clean.
Is the I'm From Fig Soft Cleansing Balm suitable for oily skin?
Yes, this cleansing balm is suitable for all skin types. Its fig-derived ingredients help control sebum and remove impurities from pores without stripping the skin's moisture, making it a great option for oily or combination skin.
Does this balm effectively remove waterproof makeup?
Yes, the sorbet-like texture is specifically designed to melt away stubborn waterproof makeup, long-lasting pigments, and daily sunscreen effectively while remaining gentle on the skin.
Are the beauty products sold on Dropy authentic?
Absolutely. At Dropy, we pride ourselves on transparency and quality. All our beauty and skincare products are authentic, genuine imports sourced directly from the USA to ensure you receive only the highest quality products.
What are the main benefits of the fig ingredients in this balm?
Fig oil water provides rich vitamins and polyphenols that help hydrate the skin, while natural fig enzymes (ficin) assist in gently exfoliating dead skin cells and clearing out clogged pores.
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