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Murad
Murad Biome-Balancing Calm And Recover Cream Lightweight Face Moisturizer To Soothe Mattify Shine And Fade Post Acne Dark Marks 1.7 Fluid Ounce
This product will be available for sale in 2 weeks, but you can pre-order now to receive 10% discount!
Murad Biome-Balancing Calm And Recover Cream Lightweight Face Moisturizer To Soothe Mattify Shine And Fade Post Acne Dark Marks 1.7 Fluid Ounce
Buyer Protection - Order delivered not as described? Full refund — guaranteed.
Earn 3% 🪙 Dropy Coins on every order
COD available to Maharashtra ₹499 – ₹2,489
Active Offers
Estimated delivery between October 10 and October 10.
Return, Refund & Cancellation Policy
Refund, Return & Cancellation Policy
Effective Date: September 14, 2026
Cancellation Policy
- Cancellation Window — Orders can only be cancelled within 24 hours of placing the order. After 24 hours, cancellation requests will not be accepted as the order enters our sourcing and shipping pipeline.
- Cancellation Refund — All cancellation refunds are issued as Dropy Store Credit only, not to the original payment method. Store credit has no minimum spend, no expiry, and can be used in full on any single order at dropy.in. If the customer requests a refund to the original payment method instead of store credit, a 5% processing fee will be deducted from the refund amount to cover payment gateway and administrative charges.
High-Value Orders (Above ₹10,000)
For orders above ₹10,000 where a partial advance payment is collected:
- Order cancellation is allowed only within 24 hours of placing the order.
- After 24 hours, the advance amount will not be refunded, as procurement of the product is initiated immediately.
Buyer Protection
Order delivered not as described? Full refund — guaranteed. If the product you receive does not match what is shown or described on dropy.in — including wrong product, different variant, missing components, or significantly different appearance — we will issue a full refund to your original payment method. No 5% processing fee. No store credit restriction. No questions asked. Simply send product images for verification to [email protected] or WhatsApp +91 98679 96311 within 3 days of delivery.
Return Policy
- Return Window — You have 3 days after receiving your item to report an issue.
- Return Eligibility — Returns are accepted only for products that arrive damaged, defective, or incorrect. Returns for personal reasons or change of mind are not accepted.
- Non-Returnable Items — The following categories cannot be returned under any circumstances: supplements, beauty products, personal care items, hygiene products, food items, perishable goods, gift cards, custom/personalized products, hazardous materials, flammable liquids or gases.
- Food Items — Returns are not accepted for food items. However, in rare cases where there is a genuine product quality concern, our team will assess and may offer reshipping as a resolution.
How to Report a Damaged/Defective/Wrong Item
- Email [email protected] or WhatsApp us at +91 98679 96311 within 3 days of delivery with your order number.
- Attach clear photos of the product from all sides showing the damage or defect.
- Attach an unboxing video clearly showing the issue.
- Include a short description of the problem.
- Our team verifies your submission against the packing video recorded for your order at dispatch.
- Once verified and approved, we will either send a free replacement or issue a full refund — at our discretion.
Return Shipping
- Damaged/Defective/Wrong items — Free. We arrange and pay for the reverse pickup.
- All other approved returns — Return shipping is borne by the customer.
- Items sent back without an approved return request will not be accepted.
Refund Policy
- For cancellations — Refunds are issued as Dropy Store Credit only by default. If the customer requests a refund to the original payment method, a 5% processing fee will be deducted from the refund amount to cover payment gateway and administrative charges.
- For damaged/defective/wrong items — After we receive and inspect your approved return, refunds are issued as Dropy Store Credit by default. If the customer requests a refund to the original payment method, a 5% processing fee will be deducted from the refund amount.
- For Buyer Protection claims — Full refund to original payment method. No processing fee. No store credit restriction.
- For delayed orders — If your order is not delivered within 30 days of the order date, you may request a full refund to your original payment method. No store credit restriction and no processing fee applies in this case.
- Refund Timeline — All refunds are processed within 7–10 business days after approval. Banks may take additional time to post it. If more than 15 business days pass after approval, contact us.
Policy Abuse
Dropy reserves the right to refuse service, reject return/refund requests, or restrict future orders for any customer found misusing the return, refund, or replacement policy. This includes but is not limited to: repeated false damage claims, frequent cancellations, filing chargebacks without contacting support, threatening or intimidating our team to force policy exceptions, posting or threatening to post false/misleading reviews or social media content to pressure a refund or return approval, spamming our support channels or public platforms, or any behaviour deemed fraudulent, defamatory, or abusive. In such cases, Dropy reserves the right to pursue appropriate legal action to protect its brand and business interests.
Return Address
Godown No. 7, Chawla Warehouse, Plot No. 44-9, Sector 18, Macfo Market, Vashi, Navi Mumbai, Thane, Maharashtra 400705. Please do not send purchases back to the manufacturer.
Contact
Email: [email protected] · WhatsApp: +91 98679 96311
Trusted by Customers
30-Day Easy Returns
Dedicated Customer Support
COD Available
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Real Customer Reviews
Ashutosh
This was perhaps one of the best supplements ive ordered online. Really affordable, delivered in 5 days and got a free gift will be ordering again so keep expecting me guys
Verified Buyer ✓
Renu Tupper
I will be shopping all that I need especially supplements and skincare from Dropy..I love Dropy..they r prompt n customer care is amazing n polite..not to mention the freebies..thanku Dropy
Verified Buyer ✓
Divit Raj Singh
100% authentic Vanicream Cleansing Bars and by the way Vanicream Products are considered one of the world's most gentle brands out there! Dropy India is just amazing the packaging was 100% secure amd kept these bars safe and the customer support is excellent!
Verified Buyer ✓
Parminder Kaur
It's non greasy and easily absorbed in the skin
Verified Buyer ✓
rekha dhawan
Lightweight Retinal Serum for a Smoother-Looking Complexion.
The Ordinary Retinal 0.2% Emulsion is a lightweight serum that fits easily into a nighttime skincare routine.
Verified Buyer ✓
Simran
Olly is a great brand
Olly is a great brand, and I was beyond pleased to be order this on Dropsy!
Verified Buyer ✓
Vicky Kumar
Bo 1 website for authentic product from india
Verified Buyer ✓
ritu saigal
I was amazed at how easy the whole process was and the fact that I have access to all the coveted products that are unavailable in India. The delivery was great too. Nicely packed and was sent a video too!!!
Add a captionVerified Buyer ✓
Anagha
Really happy with this purchase! Keeps my lips soft and moisturized for hours, and the vanilla scent is amazing. Genuine product, well-packed, and delivered on time. Will definitely order again from Dropy!
Verified Buyer ✓
ananya desai
Hydrating, glossy, beautiful berry tint.
Verified Buyer ✓
Sourabh Rathi
Great quality magnesium supplement. Easy to take and has helped with muscle recovery and better sleep. Genuine NOW Foods product, well packed, and delivered smoothly by Dropy
Verified Buyer ✓
NEHA KAPOOR
I've been taking these capsules daily, and my hair feels stronger and healthier with less breakage. Easy to take and a great addition to my daily routine.
Verified Buyer ✓
GAURAV BHAT
I've been using this toner regularly, and it has made a noticeable difference in my skin. It helps remove excess oil, minimizes the appearance of pores, and leaves my face feeling clean and refreshed without over-drying.
Verified Buyer ✓
Massage evenly over clean face and neck. Use daily, both morning and evening. Follow with sunscreen during the day.
GABA (γ-Aminobutyric acid), Tranexamic Acid, Niacinamide, Biome-Sensing Technology, Water (Aqua).
I have combination skin, so I am always trying to find the balance between enough hydration and not ending up with a moisturizer that makes me look shiny two hours later. That gets even harder since I use retinol, because I need something that actually supports my skin barrier and keeps dryness under control, but I still cannot handle a thick cream that feels greasy or like it is going to clog me up. This Murad Calm & Recover Cream is a really nice middle ground.The texture is lightweight and sinks in quickly, which is probably my favorite thing about it. It gives my skin enough hydration to feel comfortable after retinol, but it does not leave behind that heavy, coated feeling some barrier creams have. It also has more of a soft matte finish, which I really appreciate because retinol can sometimes make my forehead look oddly shiny even when it is not actually oily.The formula makes sense for breakout-prone skin too. Niacinamide and tranexamic acid are nice additions if you are dealing with the uneven tone and leftover marks that can hang around after acne. I am not expecting a moisturizer to erase post-acne marks overnight, but I like having those ingredients in a daily product that is already doing something I need anyway. The GABA is also a nice touch for calming the skin when it feels a little stressed or irritated.It feels especially good for combination or oily skin that still needs real moisture. A lot of lightweight moisturizers go too far in the other direction and leave my skin feeling like it needs another layer underneath. This one feels hydrating enough to use as the last step of a PM routine, but still light enough that I could see it working well during the day under sunscreen.Overall, this is a really good moisturizer for anyone with combination, oily, sensitive, or breakout-prone skin who still needs more serious hydration from a retinol routine. It is lightweight, calming, hydrating, and the matte finish is a big plus if you are tired of moisturizers making your face look shiny. At $48, it is definitely a premium option, but the texture and ingredient combination make it feel worth it if this is the kind of skin balance you are trying to achieve.
I had never tried this brand before & didn't know what to expect but WOW am I IMPRESSED! I have extremely sensitive skin and really struggle with redness and dryness, as I live in a dry climate. As of late, I have really been struggling with my skin and had been looking for anything to help! Some products I have tried made it worst so I have been hesitant but I am so glad I tried this!When I apply it to my skin, my skin does not burn which is so big! My skin doesn't immediately turn bright red, either, which is great. I have a ton of dryness around my nose which is more sensitive, and again, I had no negative reaction applying this. It blended super well and felt cooling on my skin. I wake up in the morning, I had NO flaking skin and NO redness. This was huge as this is a first! I am so happy!My skin is so moisturized and its helping so much! Really does calm and balance out the skin and I cannot recommend it more! WORTH EVERY PENNY!
This is my first time trying anything from Murad. I'm in my 30's and still have acne for some reason, have never really been able to figure out why, but I've accepted it's just going to be a part of my life. I try not to pick at them but if I do I will definitely get those dark spots on my skin afterwards that can last up to a week or two before fading. This moisturizer seemed like it would target those spots so I was super excited to try it. It feels nice going on and doesn't irritate my sensitive skin, even around areas where I recently popped pimples. It has a lightweight texture, absorbs well, and layers well with toner and serum underneath too. I always use sunscreen on top if I'm going out. I've been using it for a few days trying it on a spot I recently picked and I do feel like I've noticed some improvement in the darkness of the spot. I'm really impressed overall! I'm definitely going to keep using it on occasion on problem areas. I'd recommend it if you're an adult with acne.
I have had good experiences with Murad products in the past, so I was interested in trying this moisturizer. It's lightweight, creamy, and easy to smooth on. It absorbs quickly and layers well with the rest of my skincare. It does have a very faint scent that fades pretty quickly. After using it for several days my skin feels soft and balanced. I haven't seen dramatic short‑term changes, but I have noticed less irritation overall. I also like how it doesn't dry me out. It's a good value for a quality moisturizer.
Murad is one of those brands that I've consistently had good experiences with, so I had high expectations going into this moisturizer, and it absolutely didn't disappoint. The formula feels lightweight on the skin while still providing plenty of hydration, and it absorbs quickly without leaving behind a heavy or greasy finish. My skin feels calm, comfortable, and balanced after using it, which is exactly what I look for in a daily moisturizer. I also appreciate that it's non-comedogenic, making it a great option for anyone who doesn't want a heavy cream that feels like it just sits on the skin. Like many Murad products I've tried over the years, this feels thoughtfully formulated with ingredients that support healthy skin rather than simply masking dryness. If you're already a fan of Murad, I think you'll be very pleased with this one. It has definitely earned a spot in my skincare routine.
FAQs
Is Murad a good moisturizer?
Yes, Murad offers high-quality, dermatologist-developed moisturizers tailored to specific skin concerns. This particular biome-balancing formula is highly effective for soothing sensitive skin while managing oil and post-acne marks.
Is Murad non-comedogenic?
Yes, this cream is specifically formulated to be non-comedogenic, meaning it will not clog your pores, making it safe for acne-prone, oily, and sensitive skin types.
Does Murad acne treatment really work?
Murad products utilize science-backed ingredients like Niacinamide and Tranexamic Acid that are clinically proven to clear skin, fade post-acne marks, and balance the skin microbiome.
Is the Murad Biome-Balancing Calm and Recover Cream available in India authentic?
Yes, when purchased through Dropy, you receive a 100% authentic product. We source our inventory directly from the USA to ensure genuine quality for Indian consumers.
Can this moisturizer be used with retinols or exfoliants?
Yes, because it contains soothing ingredients like GABA and barrier-building Niacinamide, it helps calm the skin and recover from potential irritation caused by active retinols or exfoliating acids.
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