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Prequel
Prequel Glycolic Cleanser 50 Percent Glycerin Face And Body Wash Unscented Non Drying Cleanser 13.5 Fluid Ounce 2 Pack
This product will be available for sale in 2 weeks, but you can pre-order now to receive 10% discount!
Prequel Glycolic Cleanser 50 Percent Glycerin Face And Body Wash Unscented Non Drying Cleanser 13.5 Fluid Ounce 2 Pack
Buyer Protection - Order delivered not as described? Full refund — guaranteed.
Earn 3% 🪙 Dropy Coins on every order
COD available to Maharashtra ₹499 – ₹2,489
Active Offers
Estimated delivery between October 10 and October 10.
Return, Refund & Cancellation Policy
Refund, Return & Cancellation Policy
Effective Date: September 14, 2026
Cancellation Policy
- Cancellation Window — Orders can only be cancelled within 24 hours of placing the order. After 24 hours, cancellation requests will not be accepted as the order enters our sourcing and shipping pipeline.
- Cancellation Refund — All cancellation refunds are issued as Dropy Store Credit only, not to the original payment method. Store credit has no minimum spend, no expiry, and can be used in full on any single order at dropy.in. If the customer requests a refund to the original payment method instead of store credit, a 5% processing fee will be deducted from the refund amount to cover payment gateway and administrative charges.
High-Value Orders (Above ₹10,000)
For orders above ₹10,000 where a partial advance payment is collected:
- Order cancellation is allowed only within 24 hours of placing the order.
- After 24 hours, the advance amount will not be refunded, as procurement of the product is initiated immediately.
Buyer Protection
Order delivered not as described? Full refund — guaranteed. If the product you receive does not match what is shown or described on dropy.in — including wrong product, different variant, missing components, or significantly different appearance — we will issue a full refund to your original payment method. No 5% processing fee. No store credit restriction. No questions asked. Simply send product images for verification to [email protected] or WhatsApp +91 98679 96311 within 3 days of delivery.
Return Policy
- Return Window — You have 3 days after receiving your item to report an issue.
- Return Eligibility — Returns are accepted only for products that arrive damaged, defective, or incorrect. Returns for personal reasons or change of mind are not accepted.
- Non-Returnable Items — The following categories cannot be returned under any circumstances: supplements, beauty products, personal care items, hygiene products, food items, perishable goods, gift cards, custom/personalized products, hazardous materials, flammable liquids or gases.
- Food Items — Returns are not accepted for food items. However, in rare cases where there is a genuine product quality concern, our team will assess and may offer reshipping as a resolution.
How to Report a Damaged/Defective/Wrong Item
- Email [email protected] or WhatsApp us at +91 98679 96311 within 3 days of delivery with your order number.
- Attach clear photos of the product from all sides showing the damage or defect.
- Attach an unboxing video clearly showing the issue.
- Include a short description of the problem.
- Our team verifies your submission against the packing video recorded for your order at dispatch.
- Once verified and approved, we will either send a free replacement or issue a full refund — at our discretion.
Return Shipping
- Damaged/Defective/Wrong items — Free. We arrange and pay for the reverse pickup.
- All other approved returns — Return shipping is borne by the customer.
- Items sent back without an approved return request will not be accepted.
Refund Policy
- For cancellations — Refunds are issued as Dropy Store Credit only by default. If the customer requests a refund to the original payment method, a 5% processing fee will be deducted from the refund amount to cover payment gateway and administrative charges.
- For damaged/defective/wrong items — After we receive and inspect your approved return, refunds are issued as Dropy Store Credit by default. If the customer requests a refund to the original payment method, a 5% processing fee will be deducted from the refund amount.
- For Buyer Protection claims — Full refund to original payment method. No processing fee. No store credit restriction.
- For delayed orders — If your order is not delivered within 30 days of the order date, you may request a full refund to your original payment method. No store credit restriction and no processing fee applies in this case.
- Refund Timeline — All refunds are processed within 7–10 business days after approval. Banks may take additional time to post it. If more than 15 business days pass after approval, contact us.
Policy Abuse
Dropy reserves the right to refuse service, reject return/refund requests, or restrict future orders for any customer found misusing the return, refund, or replacement policy. This includes but is not limited to: repeated false damage claims, frequent cancellations, filing chargebacks without contacting support, threatening or intimidating our team to force policy exceptions, posting or threatening to post false/misleading reviews or social media content to pressure a refund or return approval, spamming our support channels or public platforms, or any behaviour deemed fraudulent, defamatory, or abusive. In such cases, Dropy reserves the right to pursue appropriate legal action to protect its brand and business interests.
Return Address
Godown No. 7, Chawla Warehouse, Plot No. 44-9, Sector 18, Macfo Market, Vashi, Navi Mumbai, Thane, Maharashtra 400705. Please do not send purchases back to the manufacturer.
Contact
Email: [email protected] · WhatsApp: +91 98679 96311
Trusted by Customers
30-Day Easy Returns
Dedicated Customer Support
COD Available
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Real Customer Reviews
Ashutosh
This was perhaps one of the best supplements ive ordered online. Really affordable, delivered in 5 days and got a free gift will be ordering again so keep expecting me guys
Verified Buyer ✓
Renu Tupper
I will be shopping all that I need especially supplements and skincare from Dropy..I love Dropy..they r prompt n customer care is amazing n polite..not to mention the freebies..thanku Dropy
Verified Buyer ✓
Divit Raj Singh
100% authentic Vanicream Cleansing Bars and by the way Vanicream Products are considered one of the world's most gentle brands out there! Dropy India is just amazing the packaging was 100% secure amd kept these bars safe and the customer support is excellent!
Verified Buyer ✓
Parminder Kaur
It's non greasy and easily absorbed in the skin
Verified Buyer ✓
rekha dhawan
Lightweight Retinal Serum for a Smoother-Looking Complexion.
The Ordinary Retinal 0.2% Emulsion is a lightweight serum that fits easily into a nighttime skincare routine.
Verified Buyer ✓
Simran
Olly is a great brand
Olly is a great brand, and I was beyond pleased to be order this on Dropsy!
Verified Buyer ✓
Vicky Kumar
Bo 1 website for authentic product from india
Verified Buyer ✓
ritu saigal
I was amazed at how easy the whole process was and the fact that I have access to all the coveted products that are unavailable in India. The delivery was great too. Nicely packed and was sent a video too!!!
Add a captionVerified Buyer ✓
Anagha
Really happy with this purchase! Keeps my lips soft and moisturized for hours, and the vanilla scent is amazing. Genuine product, well-packed, and delivered on time. Will definitely order again from Dropy!
Verified Buyer ✓
ananya desai
Hydrating, glossy, beautiful berry tint.
Verified Buyer ✓
Sourabh Rathi
Great quality magnesium supplement. Easy to take and has helped with muscle recovery and better sleep. Genuine NOW Foods product, well packed, and delivered smoothly by Dropy
Verified Buyer ✓
NEHA KAPOOR
I've been taking these capsules daily, and my hair feels stronger and healthier with less breakage. Easy to take and a great addition to my daily routine.
Verified Buyer ✓
GAURAV BHAT
I've been using this toner regularly, and it has made a noticeable difference in my skin. It helps remove excess oil, minimizes the appearance of pores, and leaves my face feeling clean and refreshed without over-drying.
Verified Buyer ✓
Apply a generous amount to damp skin on the face or body. Massage gently in circular motions to work up a mild lather, avoiding the immediate eye area. Rinse thoroughly with lukewarm water. Can be used daily or a few times a week depending on your skin tolerance. Always follow with sunscreen during the day.
Glycerin, Water, Glycolic Acid, Sodium Cocoyl Isethionate, Inulin, Arginine, Avena Sativa (Oat) Kernel Extract, Aloe Barbadensis Leaf Juice, Potassium Sorbate, Sodium Benzoate, Phenoxyethanol
This product is incredible. This is a slippery, gel-like cleanser that is cleansing and hydrating even when I have dry, sensitive skin. Very, very comparable to IS Clinical Cleansing Complex which I also love, but a better price point, more neutral packaging if left on the counter, AND a pump that doesn't clog/plug up since last use. It also has a similar consistency (but Prequel is a superior product all around) to Naturium's niacinamide cleansing gel.
I really like this cleanser and have been happy with how it performs. It's gentle on my skin, doesn't leave it feeling dry or tight, and still does a great job of cleansing. My skin feels clean, smooth, and hydrated after using it, which is exactly what I look for in a daily cleanser.When I first unpacked it, one of the bottles had leaked a little during shipping. Thankfully it wasn't a lot and didn't affect the product itself, but it's something to be aware of.Overall, the quality of the cleanser makes up for the minor packaging issue. I would still recommend it and would purchase again because it works really well and is great for everyday use.
When I first began analyzing the formulation of the Prequel Gleanser Moisturizing Glycerin Face Wash, I immediately recognized that this was not just another generic addition to the crowded skincare market. For anyone battling dry, easily irritated, or compromised skin, the cleansing step is usually an anxiety-inducing tightrope walk between removing the day's grime and completely stripping the skin barrier. However, my deep dive into this specific unscented cleanser reveals a masterful approach to hydration. By prioritizing a massive concentration of glycerin-a powerhouse humectant that practically acts as a moisture magnet-this formula fundamentally changes the way we approach washing our faces. It doesn't just clean; it actively replenishes and protects.The actual experience of this formulation is where the science translates into pure skincare magic. Dispensing a single dose reveals a beautifully dense, almost honey-like texture that glides across the face with zero friction. Because it is completely unscented, it entirely bypasses the harsh, volatile essential oils and synthetic fragrances that so frequently trigger flare-ups in sensitive profiles. As it is massaged in, it transforms into a gentle, comforting slip rather than a harsh, stripping lather. It effectively breaks down daily impurities, stubborn sunscreen, and excess oil, but the heavy glycerin load ensures that water is continuously bound to the skin cells throughout the entire process. My evaluation shows that this mechanism expertly prevents that dreaded "squeaky clean" feeling, which is actually just the feeling of a damaged lipid barrier crying out for help.From a purely practical standpoint, the packaging and presentation of this bundle are exceptionally well thought out. The 6.75 fl oz pump bottle is a triumph of functional design, delivering the exact right amount of product without the messy, unhygienic realities of a squeeze tube. The pump mechanism itself is sturdy and reliable, ensuring you aren't fighting with the bottle with wet hands at the bathroom sink. Furthermore, securing this as a pack of two is a brilliant move for consistency in any daily routine. Running out of a core staple is incredibly frustrating, so having a perfectly preserved backup ready to go brings a surprising amount of peace of mind to a daily regimen.Ultimately, the Prequel Gleanser stands as a masterclass in supportive, barrier-first skincare. After the final rinse, the resulting texture of the skin is nothing short of remarkable-plump, extraordinarily soft, and beautifully prepped to absorb the subsequent serums and moisturizers in a routine. It leaves behind a delicate veil of hydration that makes the face feel bouncy and resilient rather than tight, parched, and desperate for heavy creams. Finding a truly effective, non-irritating, and deeply moisturizing wash is often a lifelong quest for those with sensitive skin, but my comprehensive assessment confirms that this brilliant formulation confidently ends that search.
After trying several facial cleansers over the years, this is one of the best I've found. I've been using this glycerin facial cleanser for years now and it consistently leaves my skin feeling clean, smooth, and hydrated. I use it daily, and it does a great job removing dirt and oil while still being gentle on my skin. Unlike many cleansers that leave your face feeling tight or dry, this one keeps my skin moisturized throughout the day, which has been great for my skin sensitivity.The scent is very light and clean, which I prefer since it doesn't feel overpowering or irritating. The pump bottle also works really well and makes it easy to dispense just the right amount each time. I haven't had any issues with leakage, and the packaging has held up nicely.After years of use, it's still a product I keep coming back to. If you're looking for a gentle, hydrating facial cleanser that leaves your skin smooth without drying it out, this is a great choice.I hope this review helps anyone trying to decide if this cleanser is worth trying!
Firstly, so much volume! You definitely get your monies worth with two giant bottles. I use 2 pumps per wash and I'm being generous as one pump would probably be enough. Secondly, I love that it's gentle yet effective enough to use all over my body! 2025 was an "improve my skin" year and showering with this is a must. The pump top makes it very easy to use when in the shower too. I was worried the texture would be 'slimy' but it isn't! The viscosity is thicker than products I used in the past, but it is by no means slimy so do not let that deter you. And it's fragrance free.
FAQs
Can I use Prequel glycolic cleanser everyday?
Yes, it can be used daily if your skin is accustomed to alpha hydroxy acids. However, if you have sensitive skin, it is recommended to start by using it two to three times a week and gradually increasing frequency based on your skin comfort.
What are the benefits of Prequel Gleanser?
This formulation offers simultaneous exfoliation and deep hydration. The glycolic acid helps clear away dulling buildup to improve texture and tone, while the high glycerin concentration prevents moisture loss so your skin never feels tight.
Does Prequel Gleanser remove sunscreen?
While it effectively clears away daily impurities, excess oil, and light skincare residue, a dedicated oil cleanser or double cleanse method is recommended for removing heavy, water resistant sunscreens or long wear makeup.
Is this product an authentic USA import available in India?
Yes, this product is a genuine USA import. Dropy India sources directly from authorized US retailers and brands to guarantee that 100 percent authentic products are delivered safely to your doorstep in India.
Is the Prequel Glycolic Cleanser safe for acne prone skin?
Yes, the unscented, non stripping formula helps clear out pore clogging dead skin cells without disrupting the barrier. The soothing ingredients like oat extract and aloe vera also help calm any active irritation.
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