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Rocco & Roxie Supply Co.
Rocco & Roxie Carpet Cleaner Solution For Pets Professional Strength Pet Stain Remover And Odor Eliminator For Machines 32 Fluid Ounce
This product will be available for sale in 2 weeks, but you can pre-order now to receive 10% discount!
Rocco & Roxie Carpet Cleaner Solution For Pets Professional Strength Pet Stain Remover And Odor Eliminator For Machines 32 Fluid Ounce
Buyer Protection - Order delivered not as described? Full refund — guaranteed.
Earn 3% 🪙 Dropy Coins on every order
COD available to Maharashtra ₹499 – ₹2,489
Active Offers
Estimated delivery between October 09 and October 09.
Return, Refund & Cancellation Policy
Refund, Return & Cancellation Policy
Effective Date: September 14, 2026
Cancellation Policy
- Cancellation Window — Orders can only be cancelled within 24 hours of placing the order. After 24 hours, cancellation requests will not be accepted as the order enters our sourcing and shipping pipeline.
- Cancellation Refund — All cancellation refunds are issued as Dropy Store Credit only, not to the original payment method. Store credit has no minimum spend, no expiry, and can be used in full on any single order at dropy.in. If the customer requests a refund to the original payment method instead of store credit, a 5% processing fee will be deducted from the refund amount to cover payment gateway and administrative charges.
High-Value Orders (Above ₹10,000)
For orders above ₹10,000 where a partial advance payment is collected:
- Order cancellation is allowed only within 24 hours of placing the order.
- After 24 hours, the advance amount will not be refunded, as procurement of the product is initiated immediately.
Buyer Protection
Order delivered not as described? Full refund — guaranteed. If the product you receive does not match what is shown or described on dropy.in — including wrong product, different variant, missing components, or significantly different appearance — we will issue a full refund to your original payment method. No 5% processing fee. No store credit restriction. No questions asked. Simply send product images for verification to [email protected] or WhatsApp +91 98679 96311 within 3 days of delivery.
Return Policy
- Return Window — You have 3 days after receiving your item to report an issue.
- Return Eligibility — Returns are accepted only for products that arrive damaged, defective, or incorrect. Returns for personal reasons or change of mind are not accepted.
- Non-Returnable Items — The following categories cannot be returned under any circumstances: supplements, beauty products, personal care items, hygiene products, food items, perishable goods, gift cards, custom/personalized products, hazardous materials, flammable liquids or gases.
- Food Items — Returns are not accepted for food items. However, in rare cases where there is a genuine product quality concern, our team will assess and may offer reshipping as a resolution.
How to Report a Damaged/Defective/Wrong Item
- Email [email protected] or WhatsApp us at +91 98679 96311 within 3 days of delivery with your order number.
- Attach clear photos of the product from all sides showing the damage or defect.
- Attach an unboxing video clearly showing the issue.
- Include a short description of the problem.
- Our team verifies your submission against the packing video recorded for your order at dispatch.
- Once verified and approved, we will either send a free replacement or issue a full refund — at our discretion.
Return Shipping
- Damaged/Defective/Wrong items — Free. We arrange and pay for the reverse pickup.
- All other approved returns — Return shipping is borne by the customer.
- Items sent back without an approved return request will not be accepted.
Refund Policy
- For cancellations — Refunds are issued as Dropy Store Credit only by default. If the customer requests a refund to the original payment method, a 5% processing fee will be deducted from the refund amount to cover payment gateway and administrative charges.
- For damaged/defective/wrong items — After we receive and inspect your approved return, refunds are issued as Dropy Store Credit by default. If the customer requests a refund to the original payment method, a 5% processing fee will be deducted from the refund amount.
- For Buyer Protection claims — Full refund to original payment method. No processing fee. No store credit restriction.
- For delayed orders — If your order is not delivered within 30 days of the order date, you may request a full refund to your original payment method. No store credit restriction and no processing fee applies in this case.
- Refund Timeline — All refunds are processed within 7–10 business days after approval. Banks may take additional time to post it. If more than 15 business days pass after approval, contact us.
Policy Abuse
Dropy reserves the right to refuse service, reject return/refund requests, or restrict future orders for any customer found misusing the return, refund, or replacement policy. This includes but is not limited to: repeated false damage claims, frequent cancellations, filing chargebacks without contacting support, threatening or intimidating our team to force policy exceptions, posting or threatening to post false/misleading reviews or social media content to pressure a refund or return approval, spamming our support channels or public platforms, or any behaviour deemed fraudulent, defamatory, or abusive. In such cases, Dropy reserves the right to pursue appropriate legal action to protect its brand and business interests.
Return Address
Godown No. 7, Chawla Warehouse, Plot No. 44-9, Sector 18, Macfo Market, Vashi, Navi Mumbai, Thane, Maharashtra 400705. Please do not send purchases back to the manufacturer.
Contact
Email: [email protected] · WhatsApp: +91 98679 96311
Trusted by Customers
30-Day Easy Returns
Dedicated Customer Support
COD Available
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Real Customer Reviews
Ashutosh
This was perhaps one of the best supplements ive ordered online. Really affordable, delivered in 5 days and got a free gift will be ordering again so keep expecting me guys
Verified Buyer ✓
Renu Tupper
I will be shopping all that I need especially supplements and skincare from Dropy..I love Dropy..they r prompt n customer care is amazing n polite..not to mention the freebies..thanku Dropy
Verified Buyer ✓
Divit Raj Singh
100% authentic Vanicream Cleansing Bars and by the way Vanicream Products are considered one of the world's most gentle brands out there! Dropy India is just amazing the packaging was 100% secure amd kept these bars safe and the customer support is excellent!
Verified Buyer ✓
Parminder Kaur
It's non greasy and easily absorbed in the skin
Verified Buyer ✓
rekha dhawan
Lightweight Retinal Serum for a Smoother-Looking Complexion.
The Ordinary Retinal 0.2% Emulsion is a lightweight serum that fits easily into a nighttime skincare routine.
Verified Buyer ✓
Simran
Olly is a great brand
Olly is a great brand, and I was beyond pleased to be order this on Dropsy!
Verified Buyer ✓
Vicky Kumar
Bo 1 website for authentic product from india
Verified Buyer ✓
ritu saigal
I was amazed at how easy the whole process was and the fact that I have access to all the coveted products that are unavailable in India. The delivery was great too. Nicely packed and was sent a video too!!!
Add a captionVerified Buyer ✓
Anagha
Really happy with this purchase! Keeps my lips soft and moisturized for hours, and the vanilla scent is amazing. Genuine product, well-packed, and delivered on time. Will definitely order again from Dropy!
Verified Buyer ✓
ananya desai
Hydrating, glossy, beautiful berry tint.
Verified Buyer ✓
Sourabh Rathi
Great quality magnesium supplement. Easy to take and has helped with muscle recovery and better sleep. Genuine NOW Foods product, well packed, and delivered smoothly by Dropy
Verified Buyer ✓
NEHA KAPOOR
I've been taking these capsules daily, and my hair feels stronger and healthier with less breakage. Easy to take and a great addition to my daily routine.
Verified Buyer ✓
GAURAV BHAT
I've been using this toner regularly, and it has made a noticeable difference in my skin. It helps remove excess oil, minimizes the appearance of pores, and leaves my face feeling clean and refreshed without over-drying.
Verified Buyer ✓
Shake well before using. Vacuum the carpet thoroughly to prepare the surface. Test for colorfastness on an inconspicuous area. In your portable carpet cleaning machine, add 2 Fluid Ounces of Rocco & Roxie Carpet Shampoo for every gallon of water. For heavily soiled areas, you may increase the concentration up to 6 Fluid Ounces per gallon of water. Proceed with machine cleaning as per the manufacturer's instructions.
Hydrogen Peroxide Blend, Purified Water, Acrylic Polymer Blend, C9-11 Ethoxylated Alcohol, Lauramine Oxide, Sodium Iminodisuccinate, Fragrance
Pro: This is the first time I've used this, but it appears to work quite well, hasn't changed the color of the brown carpet, and removed 85% of the stains in the 20 year old carpet so that was good (rental). I used it in my Hoover LS steam cleaning machine so it does a great job on applying it and removing the soiled water in about 6 strokes each pass. It dried completely in about 12 hours. I was able to lay down the rug runners with no problem and the bedroom looks so much nicer now. I waited a few days and then cleaned the living room with the same results, but there were a few spots that discolored the old brown carpeting to an orange-brown which was probably from the old dog of the previous tenant. I purchased a new oriental carpet to cover up most of the old brown carpet after I had finished cleaning, drying, and airing it out. Such an improvement!Con: It's an old carpet and I just rent here. The previous tenant died and had a dog so the apartment smelled like a wet dog after it dried for two days. I left the patio door and windows open to air it out while it finished drying. Can't comment yet on how long it stays clean before it has to be done again, but I'll be back to review it in a few months. It's definitely the best product I've ever used so far, including when I've hired professional carpet cleaners!UPDATED: 10-2-25 It's been close to 5 months since I first cleaned it and it has held up well. I spot clean by hand whenever my coffee cup splashes out while I'm walking to get to my computer in the morning or track in dirt on my shoes, but maintaining it by vacuuming it frequently helps a lot. At this rate, I can see it will need to be shampooed again each year to keep it smelling and looking nice. I'm hoping the wet dog issue I had the first time won't happen when I clean it again, but I'll update my review after I find out what happens. I'll have to wait until May for the warmer weather to shampoo it again in case it needs to air out for several days again. After the next time I update my review, I might raise it to 5 stars then! lol
I absolutely love this stuff!! It definitely does a great job on my cat and dog messes. I've even followed up with the black light and I don't see anything. Highly recommend and it smells great!
Products I bought and tried that didn't work: Bio-Kleen, Nature's Miracle, Lysol Laundry Sanitizer Odor Eliminator, Angry Orange, Hoover brand Pet Carpet Cleaner... just to name a few.Products I bought that worked: THIS! AND ONLY THIS! I bought the Rocco & Roxie Stain & Odor Eliminator Spray from a different store to get it faster, and ordered this carpet cleaner solution from Dropy because I couldn't get it in store and it said I could get it from 4-8 am the next morning.My big issue here wasn't stains, but deep odors (60 lb pitbull/boxer mix + bladder issues = big stinky pee spots).Here was my routine: I sprayed the spot in the carpet down, then I poured a bit of the spray in the center of the spot. I took a washcloth and really worked it into the carpet to fully saturate the spot. R&R recommends leaving the spray solution for an hour or longer, I waited 1.5 hours. You take a towel and a weighted object (or your adult body stepping all over the towel) to soak up the solution. I smelled the carpet after and the smell was GONE! But I told myself I'd check again in the morning to be sure. Second check in the morning and it was still gone! I am pregnant and my nose is so sensitive. If there was even a WHIFF of pee, I would catch it. Yet, to be sure, I followed up with this R&R Carpet Cleaner solution in my portable carpet cleaner. The carpet solution bottle does say for tough odors to pre-treat with the spray, so we were already a step ahead. This combination worked wonders on the smell. I wish I could give a review for the efficacy of this carpet cleaner solution used by itself, but I only used it in conjunction with the spray. HOWEVER, I still recommend buying both to actually CLEAN the carpet.I am upset I've spent $100s on other products, trying to go the cheaper route, when this product was always recommended. Just believe the reviews. Seriously. I am going to buy the gallon version of the spray. I am a loyalist to this brand now. Thank you to Rocco & Roxie for helping my pregnant, nesting rage against these pee spots.
I have 10 year old oatmeal-colored carpet. I have had professional cleaning companies who make outrageous claims come in and leave me with good looking carpets - and within a week, the trails were back as bad as ever. Then I tried all the "magical" and major brands and the do-it-yourself approach. Same results. Out of desperation and not wanting to go through the ordeal and expense of having carpet replaced, I tried this product. Ah....mazing! My carpets actually look new again! I will admit that I used the upholstery tool on the bad trails and had to go over some sections several times before the extracted water was clear. I was shocked and disgusted at the amount of filthy water that came out of these carpet trails and was determined to get it clean or replace the carpet. This stuff works! It works beautifully! Can't say it was easy doing the trails with the upholstery brush instead of the upright, but it was worth the effort because the carpet is CLEAN - all the way down to the backing, not just on the surface which is what most "professional" cleaners do. Love it! No odor, no residue, just clean, look-like-new ten year old carpet! Wish I had taken pictures, but honestly, I didn't expect such remarkable results.
FAQs
Can I use Rocco and Roxie in carpet cleaner?
Yes, this specific solution is formulated for use in all carpet shampooer machines. It is designed to be low-foaming and effective in both upright and portable deep-cleaning machines.
What is the strongest urine odor eliminator?
Rocco & Roxie Oxy Carpet Shampoo is a top-tier choice because it uses active oxygen and encapsulation technology to chemically break down ammonia crystals rather than just masking them with fragrance.
Does this solution leave a sticky residue on the carpet?
No, it is specifically engineered with encapsulation technology that crystallizes dirt and detergent as it dries. This allows you to vacuum up the residue completely, preventing the carpet from attracting new dirt.
Is this Rocco & Roxie solution authentic and available in India?
Yes, Dropy India sources this product directly from the USA to ensure 100% authenticity. We provide Indian pet owners with genuine, imported professional-grade cleaning solutions.
Is it safe to use around children and pets?
This product is safe for use around children and pets when used according to the label instructions. It is bleach-free and dye-free, making it a responsible choice for home maintenance.
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