Rated 4.6 ⭐ by Customers🎥 Video-Proof Packaging on Every Order🔄 30-Day Easy Returns🎁 Free Gift on Every OrderRated 4.6 ⭐ by Customers🎥 Video-Proof Packaging on Every Order🔄 30-Day Easy Returns🎁 Free Gift on Every OrderRated 4.6 ⭐ by Customers🎥 Video-Proof Packaging on Every Order🔄 30-Day Easy Returns🎁 Free Gift on Every Order

The Ordinary Sulfur 10% Powder to Cream Pimple Treatment & Zit Remover | 5g

4.8/5.0 (21 Reviews)
In stock
Rs. 1,379.00 Rs. 1,700.00
-Rs. 321.00
Tax included.
Shipping calculated at checkout.
The Ordinary Sulfur 10% Powder to Cream Pimple Treatment & Zit Remover | 5g

Buyer Protection - Order delivered not as described? Full refund — guaranteed.

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COD available to Maharashtra ₹499 – ₹2,489
Sep 28 Purchased
Sep 30 Processing
Oct 11 - 14 Delivered

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Return, Refund & Cancellation Policy

Refund, Return & Cancellation Policy
Effective Date: September 14, 2026

Cancellation Policy

  1. Cancellation Window — Orders can only be cancelled within 24 hours of placing the order. After 24 hours, cancellation requests will not be accepted as the order enters our sourcing and shipping pipeline.
  2. Cancellation Refund — All cancellation refunds are issued as Dropy Store Credit only, not to the original payment method. Store credit has no minimum spend, no expiry, and can be used in full on any single order at dropy.in. If the customer requests a refund to the original payment method instead of store credit, a 5% processing fee will be deducted from the refund amount to cover payment gateway and administrative charges.

High-Value Orders (Above ₹10,000)

For orders above ₹10,000 where a partial advance payment is collected:

  1. Order cancellation is allowed only within 24 hours of placing the order.
  2. After 24 hours, the advance amount will not be refunded, as procurement of the product is initiated immediately.

Buyer Protection

Order delivered not as described? Full refund — guaranteed. If the product you receive does not match what is shown or described on dropy.in — including wrong product, different variant, missing components, or significantly different appearance — we will issue a full refund to your original payment method. No 5% processing fee. No store credit restriction. No questions asked. Simply send product images for verification to [email protected] or WhatsApp +91 98679 96311 within 3 days of delivery.

Return Policy

  1. Return Window — You have 3 days after receiving your item to report an issue.
  2. Return Eligibility — Returns are accepted only for products that arrive damaged, defective, or incorrect. Returns for personal reasons or change of mind are not accepted.
  3. Non-Returnable Items — The following categories cannot be returned under any circumstances: supplements, beauty products, personal care items, hygiene products, food items, perishable goods, gift cards, custom/personalized products, hazardous materials, flammable liquids or gases.
  4. Food Items — Returns are not accepted for food items. However, in rare cases where there is a genuine product quality concern, our team will assess and may offer reshipping as a resolution.

How to Report a Damaged/Defective/Wrong Item

  1. Email [email protected] or WhatsApp us at +91 98679 96311 within 3 days of delivery with your order number.
  2. Attach clear photos of the product from all sides showing the damage or defect.
  3. Attach an unboxing video clearly showing the issue.
  4. Include a short description of the problem.
  5. Our team verifies your submission against the packing video recorded for your order at dispatch.
  6. Once verified and approved, we will either send a free replacement or issue a full refund — at our discretion.

Return Shipping

  • Damaged/Defective/Wrong items — Free. We arrange and pay for the reverse pickup.
  • All other approved returns — Return shipping is borne by the customer.
  • Items sent back without an approved return request will not be accepted.

Refund Policy

  1. For cancellations — Refunds are issued as Dropy Store Credit only by default. If the customer requests a refund to the original payment method, a 5% processing fee will be deducted from the refund amount to cover payment gateway and administrative charges.
  2. For damaged/defective/wrong items — After we receive and inspect your approved return, refunds are issued as Dropy Store Credit by default. If the customer requests a refund to the original payment method, a 5% processing fee will be deducted from the refund amount.
  3. For Buyer Protection claims — Full refund to original payment method. No processing fee. No store credit restriction.
  4. For delayed orders — If your order is not delivered within 30 days of the order date, you may request a full refund to your original payment method. No store credit restriction and no processing fee applies in this case.
  5. Refund Timeline — All refunds are processed within 7–10 business days after approval. Banks may take additional time to post it. If more than 15 business days pass after approval, contact us.

Policy Abuse

Dropy reserves the right to refuse service, reject return/refund requests, or restrict future orders for any customer found misusing the return, refund, or replacement policy. This includes but is not limited to: repeated false damage claims, frequent cancellations, filing chargebacks without contacting support, threatening or intimidating our team to force policy exceptions, posting or threatening to post false/misleading reviews or social media content to pressure a refund or return approval, spamming our support channels or public platforms, or any behaviour deemed fraudulent, defamatory, or abusive. In such cases, Dropy reserves the right to pursue appropriate legal action to protect its brand and business interests.

Return Address

Godown No. 7, Chawla Warehouse, Plot No. 44-9, Sector 18, Macfo Market, Vashi, Navi Mumbai, Thane, Maharashtra 400705. Please do not send purchases back to the manufacturer.

Contact

Email: [email protected] · WhatsApp: +91 98679 96311

The Ordinary Sulfur 10% Powder to Cream Pimple Treatment & Zit Remover | 5g
Rs. 1,379.00 Rs. 1,700.00
Rs. 1,379.00 Rs. 1,700.00

Real Customer Reviews

Ashutosh

This was perhaps one of the best supplements ive ordered online. Really affordable, delivered in 5 days and got a free gift will be ordering again so keep expecting me guys

Verified Buyer ✓

Renu Tupper

I will be shopping all that I need especially supplements and skincare from Dropy..I love Dropy..they r prompt n customer care is amazing n polite..not to mention the freebies..thanku Dropy

Verified Buyer ✓

Divit Raj Singh

100% authentic Vanicream Cleansing Bars and by the way Vanicream Products are considered one of the world's most gentle brands out there! Dropy India is just amazing the packaging was 100% secure amd kept these bars safe and the customer support is excellent!

Verified Buyer ✓

rekha dhawan

Lightweight Retinal Serum for a Smoother-Looking Complexion.
The Ordinary Retinal 0.2% Emulsion is a lightweight serum that fits easily into a nighttime skincare routine.

Verified Buyer ✓

Simran 

Olly is a great brand

Olly is a great brand, and I was beyond pleased to be order this on Dropsy!

Verified Buyer ✓

ritu saigal

I was amazed at how easy the whole process was and the fact that I have access to all the coveted products that are unavailable in India. The delivery was great too. Nicely packed and was sent a video too!!!

Add a captionVerified Buyer ✓

Anagha

Really happy with this purchase! Keeps my lips soft and moisturized for hours, and the vanilla scent is amazing. Genuine product, well-packed, and delivered on time. Will definitely order again from Dropy!

Verified Buyer ✓

Sourabh Rathi

Great quality magnesium supplement. Easy to take and has helped with muscle recovery and better sleep. Genuine NOW Foods product, well packed, and delivered smoothly by Dropy

Verified Buyer ✓

NEHA KAPOOR

I've been taking these capsules daily, and my hair feels stronger and healthier with less breakage. Easy to take and a great addition to my daily routine.

Verified Buyer ✓

GAURAV BHAT

I've been using this toner regularly, and it has made a noticeable difference in my skin. It helps remove excess oil, minimizes the appearance of pores, and leaves my face feeling clean and refreshed without over-drying.

Verified Buyer ✓

The Ordinary Sulfur 10% Powder to Cream is a targeted pimple cream solution for blemish prone skin. This concentrated formula uses a high concentration of sulfur which may help the appearance of zits and surface oil. The unique powder format transforms into a smooth paste when mixed with water for precise application on problem areas.

As a specialized spot treatment, this product may help clarify the skin and reduce the look of redness. It works effectively for those experiencing a breakout on chin or forehead by absorbing excess sebum. Use this pimple remover sparingly to maintain a clear complexion without over drying the surrounding skin.

Explore our full range of The Ordinary products — from acne treatments to moisturizers, all directly sourced from the USA with authenticity guarantee. Shop more skin care at Dropy. Read our The Ordinary vs Minimalist comparison.

Mix a small amount of powder with a drop of water in your palm to form a paste. Apply directly to the affected area in the evening after cleansing. Leave on for ten minutes or overnight and rinse thoroughly with lukewarm water. Use this treatment once daily or as a targeted spot solution.

Sulfur, Kaolin, Niacinamide, Acacia Senegal Gum

FAQs

How do I mix The Ordinary Sulfur 10% Powder to Cream Acne Spot Treatment Concentrate?

Place a small amount of the powder in your palm and add a single drop of water to create a creamy paste before applying.

Can The Ordinary Sulfur 10% Powder to Cream Acne Spot Treatment Concentrate be left on overnight?

Yes, you can apply this treatment to specific spots and leave it on overnight to help dry out the blemish.

Is The Ordinary Sulfur 10% Powder to Cream Acne Spot Treatment Concentrate suitable for all skin types?

This product is ideal for oily and blemish prone skin types but should be used sparingly on dry areas.

Does The Ordinary contain any fragrance in this sulfur treatment?

No, The Ordinary maintains a fragrance free formula though sulfur has a natural distinct scent.

How often can I use The Ordinary spot treatment on my face?

You can use it once daily on active breakouts as part of your evening skincare routine.

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